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When will I be charged for my subscription and when are the letters shipped?
You will be charged immediately upon subscribing. The cutoff date for each month's letter is the 12th, and letters are shipped between the 13th and 15th of the month. This means you should receive your letter by the end of the month depending on your location.
What happens if I don't receive my letter?
Our letters are shipped are via USPS. We cannot guarantee a delivery date and sometimes letters do get lost in trasit. Please allow up to 21 days from your subscribing date to receive your letter (30 days for international). If it hasn't arrived by then, just send us a note via the question bubble in the bottom right corner and we'll be more than glad to send you another!
What age group are the letters written for?
All ages! Children and adults alike enjoy receiving snail mail, especially when they are inspiring testimonies. Younger readers may need help (can generally be read independently by ages 9+)
When can I cancel?
Monthly letters can be cancelled at any time. Yearly subscription can only be cancelled 15 days after the arrival of your first letter. To cancel, please email us at Team@TestimonyLetters.com